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    01/10

    THE CLE REPORT

    THE BIGGEST
    FINDING

    Staff behavior was the #1 topic
    in positive Cleveland reviews.

    Not food. Not price. Not location.

    People.

    Read the full report at letsgocle.com/clereport

    02/10

    What We Analyzed

    Aggregated public reviews across Cleveland businesses.

    Multiple industries.

    Consistent patterns.

    Read the full report at letsgocle.com/clereport

    03/10

    What Customers
    Talk About

    A server's name

    An owner stopping by

    Someone who cared

    Someone who paid attention

    Read the full report at letsgocle.com/clereport

    04/10

    What It Was Not

    Food

    Price

    Location

    People outranked them all.

    Read the full report at letsgocle.com/clereport

    05/10

    The Pattern

    When staff are attentive and engaged, positive reviews increase.

    Read the full report at letsgocle.com/clereport

    06/10

    Consistency
    Over Hype

    Always

    Every time

    Never disappoints

    Consistency language appears more often than extreme praise.

    Read the full report at letsgocle.com/clereport

    07/10

    What This Means

    Cleveland customers reward effort.

    Reliability builds loyalty.

    Read the full report at letsgocle.com/clereport

    08/10

    Not a Ranking

    THE CLE REPORT is not a best-of list.

    It reflects behavioral patterns in customer language.

    Read the full report at letsgocle.com/clereport

    09/10

    The Question

    Are customers talking
    about your product?

    Or your people?

    Read the full report at letsgocle.com/clereport

    10/10

    Full Findings

    THE CLE
    REPORT

    See the full findings at

    letsgocle.com/clereport

    LET'S GO CLELET'S GO CLE