Series 08: Cleveland Roots For You

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    01/10

    THE CLE REPORT / SERIES 08

    CLEVELAND
    ROOTS FOR YOU.

    The data proves it.

    Read the full report at letsgocle.com/clereport

    02/10

    Repeat Intent

    52%

    of positive reviews contained explicit return intent. 'We'll be back.' 'Our new favorite.' 'Already planning the next visit.'

    Read the full report at letsgocle.com/clereport

    03/10

    Return Language

    "We'll be back"

    "Our new spot"

    "Already told friends"

    "Can't wait to return"

    Read the full report at letsgocle.com/clereport

    04/10

    Word of Mouth

    'My friend told me about this place' appeared in reviews more than any ad reference. Your best marketing channel is the person who just left happy.

    Read the full report at letsgocle.com/clereport

    05/10

    Regulars Over
    Reach

    Ten loyal customers who talk about you beat 10,000 who scroll past you.

    Read the full report at letsgocle.com/clereport

    06/10

    Second Chances

    Customers actively wanted local businesses to succeed. They wrote reviews hoping to help, not hurt. They brought friends.

    Read the full report at letsgocle.com/clereport

    07/10

    The Loyalty
    Truth

    Cleveland loyalty is real. But it has to be earned and maintained. Every single visit.

    Read the full report at letsgocle.com/clereport

    08/10

    Not a Best-Of
    List

    This is a reflection of how Clevelanders actually decide where to spend their money.

    Read the full report at letsgocle.com/clereport

    09/10

    The Year in
    One Sentence

    This was the year Cleveland rewarded steadiness, clarity, and how they were treated.

    Read the full report at letsgocle.com/clereport

    10/10

    THE CLE REPORT

    Full findings at

    letsgocle.com/clereport

    LET'S GO CLELET'S GO CLE